Frequently Asked Questions
Our FAQ's
Who are you, where are you, and what do you do?
See the ''The DSFM Story'' page or check out Wikipedia's entry on DSFM. We are a voluntary Non-for-profit community radio group located in Dundrum Shopping, Dundrum, Dublin 14 with the aim of building and enhancing the South Dublin Community via the medium of radio and new media programming by interacting with locals in all our initiatives as far as possible.
How are you funded?
DSFM gains its finances through advertising, grants from government/local bodies, and donations from community partners.
Whats your broadcast area?
Dundrum, Balinteer, Sandyford, Rathfarnham, Curchtown, Terenure, Rathgar, Rathfarnham, (Dublin 14/16/6W postcodes) and surrounding areas of 3KM or so from these areas. On days of good weather you can expect to hear us up to 7KM from these areas, for example as far as Dun Laoirghe or Tallaght.
What if I don't live in these Areas? Are there any online streaming services available?
DSFM has plans for an online broadcasting service within the near future. All updates in regard to this will be posted on the ''News & Lifestyle'' section of the website. You can always request a copy and/or arrangement for a particular programme you would like to receive by post (see below)
Some show presenters/producers stream media and are listed below:
*Reggata *On The Verge *Drivetime
Are you a fully Licensed station?
Yes, DSFM is fully regulated by the Broadcasting commission of Ireland. We try to adhere to standards and codes set down by this body and its complaints counterpart, the Broadcasting Complaints commission, to the best of our ability. (Please see 'Regulation Changes' page for more information)
I noticed an error / grammar mistake within this website?
Please contact us via email with your findings. Managing the DSFM website is no easy feat and any errors you find, no matter how small, are always appreciated.
Im a TY student/Graduate looking for work experience?
We encourage you to contact us to see if their is a position available for the time you are applying. See ''Jobs'' page for all the details. You must be 16 years or older at the time you are applying in order to be considered. Please note reply time can be up to 4 weeks.
What if I have a complaint?
You should contact the show in question, or/and station manager in that order. See ''contact us'' page for details. We strongly advise you to contact DSFM before a regulatory body as we aim to respond to a 100% satisfaction target with all our listeners in a respectful, dedicated, and timely manner without the need for 3rd party involvement. If you unsatisfied with the response you receive you may wish to consult the Broadcasting commission of Ireland OR The Broadcasting Complaints commission. See ''On The Web'' page for addresses. Further information can be sought from the 'DSFM & Equality' page.
I'm a business/individual/orgonistaion looking to advertise?
We offer a range of negotiable advert packages to suit your needs. Please contact us for specific details.
Can I visit the Station?
DSFM is only open from 3.50-9pm and some programs go out without a live presenter (pre-recorded). DSFM has no fixed administrator or staff member specifically assigned to deal with visitors who arrive without prior notice as staff rotas are subject to constant updates on a regular shift. Some presenters/shows may be subject to change at short notice. Accordingly you are strongly advised to contact us BEFORE embarking on a journey to visit us.
Do you offer program(s) by CD/DVD if requested?
You may request a copy but their is no guarantee you will receive it. We may charge a small fee in addition to P&P
Im a local/unsigned band wanting airplay?
See ''Music Submissions'' page
How do I get to you?
See ''Travel Information'' page. NOTE: We are NOT listed in the Dundrum Directory.
Why are you using a ''Free'' hosting service for your domain and not a paid one? Why do I have to encounter adverts when using your website?
DSFM has limited financial resources. Consequently we have to decide on how best to channel our funds. We feel the money used on providing a '.ie' web address could be better used for other projects within the station (such as new innovative programmes) This website address is subject to review at any time and may well change in the near future. Adverts are not set by DSFM nor do we have any control over them.
Do you operate a 'Legal & Privacy' policy?
DSFM takes your privacy very seriously and is committed to protecting your rights as an internet user. Our legal and privacy policy is short, clear and to the point. Please send an email entitled 'Privacy Policy Request' and you will receive a response with all the relevant details shortly.
How often is this website updated?
This website is updated frequently, with a minimum commitment of once per fortnight.